Most of us have made the wrong hiring decision. Maybe we were up against a wall and needed someone right away. Maybe we ignored signs that they were not the right fit. Or maybe we thought it would all work out, he/she is a really nice person and needs a job. You are not alone in making these mistakes. According to a survey done by Harris Poll, here’s what employers said when asked about hiring the wrong person:
35% thought that while the candidate didn’t have all the needed skills, thought they could learn quickly.
33% found out the candidate lied about his or her qualifications.
32% took a chance on a nice person.
30% were pressured to fill the role quickly.
29% had a hard time finding qualified candidates.
29% focused on skills and not attitude.
25% ignored warning signs.
10% lacked adequate tools to find the right person.
10% didn’t do a complete background check.
7% said they didn’t work closely enough with HR.
While it is nice to know we have company in making bad hiring decisions. The bad news is that the average cost of making those bad hires is around $15,000. That is a lot of money, by any company standards.
Here’s a few tips on making better hiring decisions.
- Have multiple people interview the candidate. I suggest the interviews be separate, no ganging up on the candidate. Get different perspectives.
- Spend more time with the candidate, get them to talk in the interview. The candidate should do 70% of the talking. Are you talking too much in the interview?
- Post the job on Indeed, Career Builder or another job sit. Don’t just hire someone’s friend because they need a job. And please don’t just wait until someone walks in to fill the job. Be proactive!
- Spend some time on exactly what you think the candidate should know, what skills they need and other behaviors that will have them be successful in the job.
- When you interview the candidates, ask them specifically to talk to you about how they have used those skills in past jobs. Or better still have them demonstrate those skills so that you can make sure you have more than just their word on whether or not they possess the right skills.
- Finally, run a background check and check references of previous employers.
Chances are good that you are going to hire a new employee in 2018. Lots of employees are moving around to new jobs this year and new jobs are being created. Good Luck!